One of the main reasons on making the right choice in a bookmaker, is how easy would you can contact the support team and the quality of the support service. It is very important for every player to know that whenever he has a problem or question, he can always find someone who can help. The support service should be immediate, quick and easily accessed, something that Betrebels understands really well.
If the request can be easily solved, then the Betrebels agents are guaranteed to offer a solution within a couple of minutes. This applies mostly to cases around deposits/withdrawals, questions about your bets or a sport event (for example if there’s a delay), information on a sport event or a game, or about the documents the punter should provide in order to complete the KYC verification procedure.
Betrebels takes into account everything a player needs and have created a support service based on high quality standards. Even the most demanding players will be satisfied by the simplicity of the contacting procedure, the variety of the contact ways and the immediate response of the customer support.
How to contact Betrebels
Betrebels works hard to cover as many player applications as possible and this is why the customer support service is operational daily from 10 am to 10 pm. You can contact Betrebels by using any of the following four methods.
Every question or query can be sent at the email address [email protected] and the players will receive their answer within the next 24 hours, after their request is examined by the proper department.
Betrebels’ agents are extremely experienced and will help you in a few minutes if a problem has occurred. You just have to fill in the proper fields (name, phone number, email address and choose among Sports, Casino, Live Casino, Games) and click on «start live chat». An agent will quickly be available to help deal with anything that bothers you. If your request needs to be solved by a more specialised department, the agent will forward your request to them.
If you are less familiar with internet services, Betrebels gives you the chance to contact them via two different phone numbers. You can call at +356 2704 0188 (Maltese number) and at +390 6929 36561 (Italian number). Moreover, you can send a FAX with your request at the number +356 2704 0187. Please note that international charges may apply.
Knowing that the many players are technologically advanced, Betrebels gives the chance to anyone with a Skype account to contact them via this way. Using one of the five different numbers and accounts they provide in order to contact the company, you can get in touch with a Betrebels agent. You can speak with them in English, or choose the proper contact where you can speak in Greek, Italian or Spanish.